Refund policy

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please contact us on  info@magnetmoments.co.nz

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds 

Please remember it can take some time for your bank or credit card company to process and post the refund. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@magnetmoments.co.nz